We’re Here When You’re Ready

And we mean that. We here at Los Altos de Eros have reopened our doors and are excited to welcome guests back. While we understand that everyone has different feelings about travel right now, we are ready and excited to host our wonderful guests again!

We are taking the necessary steps to keep you safe during your visit; we have the added benefit of our secluded location and having just six rooms on site, which naturally limit interaction. Our calming environment surrounded by nature and the warmth of Costa Rica might be just what you need.

Costa Rica has begun to reopen its borders, while this is very exciting, there have been requirements and safety protocols put into place to ensure the safety of everyone; travelers and residents alike. We want to make your visit to Costa Rica and to Los Altos de Eros as smooth and comfortable as possible so we have explained the requirements to visit Costa Rica below so you know what to expect!

Once you are here, we will take care of the rest; your job is to relax and enjoy. 

Who Can Visit

While the list is continually changing, as of publication the residents and citizens of the following countries can visit Costa Rica*: The European Union, the Schengen Zone, United Kingdom, Uruguay, Japan, South Korea, Thailand, Singapore, and the People’s Republic of China, Australia, New Zealand. As of October 1st, Mexico and Jamaica will join this list.

*As of November 1, 2020, all countries are allowed to enter the country.

USA*: Residents of Connecticut, Maine, Maryland, New Hampshire, New Jersey, New York, Vermont, Virginia, and Washington, D.C. Arizona, Colorado, Massachusetts, Michigan, New Mexico, Oregon, Pennsylvania, Rhode Island, Washington and Wyoming. And as of October 1st, residents of California and Ohio.

*As of November 1, 2020, all US States are allowed to enter the country.

This list of approved countries and individual states is being updated and adapted regularly. Please visit your Embassy of  Costa Rica’s website in your country for the most up to date information.

Before You Travel

There are a few things to acquire before you travel to Costa Rica. The first is proof of traveler’s insurance. Specifically insurance that will cover any medical and accommodation expenses due to Covid-19. Insurance can be obtained through INS – Instituto Nacional de Seguros or Sagicor. We at Los Altos de Eros can assist in arranging the necessary insurance and accompanying paperwork.

You will also need to take a Covid test* no more than 72 hours prior to departure and test negative. You must bring the results with you and present them to authorities upon arrival. You will also need to verify that you do not have any Covid symptoms nor have you been in contact with anyone who has tested positive for Covid or who has had symptoms.

* As of November 1, 2020, negative test are no longer required for entry into the country.

Upon Arrival in Costa Rica

For international travelers, entry into the country must be done through one of the following three airports: SJO or SYQ in San Jose or LIR in Liberia. A passport is required for entry into the country, and for citizens of the United States a driver’s license or state identification is also required to show proof of residence in one of the approved states.

SJO has produced an informational video to show you what to expect upon arrival and the steps they are taking to keep passengers safe both on arrival and departure.

Upon Arrival at Los Altos de Eros

Upon arrival, guests’ temperature will be taken and we highly recommend avoiding shaking hands, washing your hands at your arrival and as often as possible, sneezing and coughing appropriately by covering your mouth and using your forearm. For spa services, a shower prior before treatment is recommended. We have enhanced our health and safety precautions to comply with the recommendations and guidelines set by the World Health Organization (WHO) as well as the Ministerio de Salud Costa Rica. Our staff have regular temperature checks and are required to wear both masks and gloves. We have also installed hand sanitizer in various locations around the property and have expanded our dining options to include in-room meal service.

We are confident in our ability to provide an exceptional experience to our guests during this time while ensuring the safety of everyone. Our property’s location is ideal for relaxing and rejuvenating during this tumultuous time, being removed from town and surrounded by dense forests. All our dining and spa services are currently open, and we are ready to provide you with the very best service.

We are so excited to welcome our guests back; we’re here when you’re ready.